Dimora del Melograno
Address
Terms and Conditions
Phone
Via Guglielmo Marconi 47
37023 Grezzana (VR)
Italy
+393396382792
+393492569172
info@dimoramelograno.it
Terms and Conditions of the Tourist Rental Service
1. Introduction
These Terms and Conditions govern the tourist rental service offered through the website www.dimoramelograno.it (hereinafter "the Site"). By using the Site and booking a stay, the user fully accepts these Terms and Conditions.
2. Service Provider
The tourist rental service is provided by Naiara Posenato, based in Grezzana, CIN IT023038C2LPD4QVBW, CIR 023038-LOC-00016, contactable at the email address: info@dimoramelograno.it
3. Subject of the Contract
The tourist rental contract concerns the temporary rental of the property named Dimora del Melograno, located at Via Guglielmo Marconi, 47, Grezzana (VR), Italy, for exclusively tourist purposes, in accordance with current legislation (art. 1, paragraph 2, letter c) of Law no. 431/1998).
4. Booking
1. Bookings can be made through the Site or by directly contacting the Provider or via the platforms booking.com or airbnb.com.
2. To complete the booking, it is necessary to:
• Fill out the request form with the required data.
• Accept these Terms and Conditions.
• Make the payment of the deposit or the full amount according to the indicated methods.
3. The booking will be confirmed only after receiving a written confirmation from the Provider.
5. Payments
1. At the time of booking, a deposit equal to 30% of the total amount is required, unless otherwise promoted. The balance must be paid within 7 days before arrival, always unless otherwise promoted.
2. Payments can be made by bank transfer or credit card.
3. Failure to receive payment within the established terms will result in the cancellation of the booking.
6. Cancellation Policy
1. Free cancellation: It is possible to cancel the booking without penalties within 14 days from the arrival date, unless otherwise promoted.
2. Late cancellations: In case of cancellation made beyond the provided term, the paid deposit will not be refunded and the remaining payment will be due.
3. In case of no-show or early departure, no refund will be provided.
7. Check-in and Check-out
1. Check-in: Guests can check in from 16:00 to 20:00.
2. Check-out: Guests must leave the property by 10:00 on the day of departure.
3. Any arrivals or departures outside the established times must be agreed in advance with the Provider.
8. Use of the Property
1. The property is intended exclusively for tourist residential use.
2. Guests agree to:
• Use the property diligently.
• Compensate for any damages caused during the stay.
• Respect the house rules, including the no-smoking policy and the obligation to maintain silence during certain hours.
3. The maximum number of guests is 6 people. Undeclared guests are not allowed.
9. Liability
1. The Provider is not responsible for any damage to people or property resulting from improper use of the property by guests.
2. Valuables left in the property are the responsibility of the guests. No custody service is provided.
10. Changes and Cancellations by the Provider
1. In case of exceptional events or force majeure, the Provider reserves the right to cancel the booking, promptly informing the guests and fully refunding the amounts already paid.
2. The Provider reserves the right to make changes to the property that do not affect the quality of the stay.
11. Applicable Law and Jurisdiction
This contract is governed by Italian law. For any disputes arising from the application of these Terms and Conditions, the exclusive jurisdiction is that of Verona.
12. Acceptance of Terms
By making the booking, the user declares to have read, understood, and fully accepted these Terms and Conditions.